Privacy notice
Last updated: October 31, 2026
This is a translation provided for convenience. In case of any discrepancy, the Spanish version prevails.
1. Identity and address of the data controller
[LEGAL ENTITY NAME], operating under the trade name Reside (“Reside”), with address at [FULL ADDRESS], Los Cabos, Baja California Sur, Mexico, is responsible for processing your personal data in accordance with Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties and other applicable regulations.
Privacy contact: info@resideliving.mx · WhatsApp +52 624 261 8525.
2. Personal data we collect
We collect the data you provide directly through our website, WhatsApp, email, social media or in person:
- Identification and contact: name, email address, phone / WhatsApp number.
- Property data: area, type, number of bedrooms, rental status and any additional information you choose to share.
- Financial data (only if you hire our services): bank details for deposits and documents proving ownership.
- Tenants and rental prospects (long-term service): official ID, proof of income and references, with their express consent where required by law.
- Browsing data: referring page, campaign parameters (UTM) and technical data collected through cookies or similar technologies.
We do not collect sensitive personal data through this website.
3. Purposes of processing
Primary purposes (necessary for the relationship you request):
- Responding to your request for information or a free property evaluation.
- Preparing proposals, income estimates and quotes.
- Entering into and performing management, short- or long-term rental and property management agreements.
- Processing collections, deposits, statements and related tax obligations.
- Screening prospective tenants and managing lease agreements.
Secondary purposes (not necessary, but help us serve you better):
- Sending you information about our services, market updates and promotions.
- Conducting satisfaction surveys and statistical analysis of website usage.
If you do not want your data used for secondary purposes, email info@resideliving.mx. Declining will not affect the services you receive.
4. Data transfers
We may share your data, without requiring your consent where the law allows, with:
- Rental platforms (Airbnb, Booking.com, Expedia, VRBO) to list and operate your property, when you hire that service.
- Maintenance, cleaning and service providers working on Reside’s behalf, solely to deliver the service.
- Competent authorities, when legally required.
We also use technology providers (web hosting, forms, messaging and analytics) that process data on our behalf under confidentiality obligations. We do not sell your personal data.
5. ARCO rights and withdrawal of consent
You have the right to Access, Rectify and Cancel your data, or Object to its processing, and to withdraw your consent. To exercise these rights, send a request to info@resideliving.mx including:
- Your name and a way to send you our response.
- A document proving your identity or that of your legal representative.
- A clear description of the data and the right you wish to exercise.
We will respond within the time limits set by law, counted from receipt of your complete request.
6. Limiting use or disclosure
You can ask us at any time to stop sending you promotional communications by emailing info@resideliving.mx or replying “STOP” on WhatsApp.
7. Cookies and similar technologies
This website may use cookies and analytics or advertising tools (e.g., Google Analytics or Meta Pixel) to understand how the site is used and measure our campaigns. You can disable them in your browser settings.
8. Changes to this notice
We may update this notice due to legal changes or changes in our services. The current version will be published on this page with its update date.
9. Authority
If you believe your right to personal data protection has been violated, you may contact the competent data protection authority in Mexico.